Returns & Exchanges

We want you to be completely satisfied with your luxury purchase, which is why we offer a 14-day return window for all pre-owned designer handbags. Please ensure the security tag remains attached and the item is in its original condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Log into your account or visit our returns portal to select the item you wish to return and receive a prepaid shipping label.

• 2.
  Secure the Security Tag

  Confirm that the original store security tag is still intact and attached to the handbag, as removed tags void the return eligibility.

• 3.
  Pack and Ship

  Place the handbag back in its original dust bag and protective packaging, attach the shipping label, and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our experts verify the item's condition and authenticity, we will process your refund to your original payment method within 5-7 business days.